Knowledge Base

Answers to frequently asked questions about web hosting

Everything about web hosting

Find answers to technical questions about web hosting, domains, SSL, servers and more. Our knowledge base helps you make the right choices.

Learn how to create a professional email address in cPanel. Step-by-step explanation with screenshots for beginners.

Learn how to set up business email on your iPhone. Complete guide for IMAP, POP3 and Exchange with all settings you need.

Learn how to create a professional email signature in Roundcube, Horde, Outlook and Gmail. Including examples and tips.

Learn how to mark spam in Roundcube, Horde and other webmails. Improve your spam filter and keep your inbox clean with these simple steps.

Complete guide for the Horde webmail calendar. Learn to create appointments, set reminders, and sync your calendar with your phone.

Learn how to set up filters and rules in Roundcube to automatically sort, archive, or forward emails. Step-by-step guide.

Learn how to manage contacts in Roundcube webmail. Step-by-step explanation on creating address books, importing contacts and creating groups.

Explanation of the difference between IMAP and POP3. Discover which email protocol suits you best and how to make the right choice.

Hosting costs simply explained. Learn what fixed costs are, what extra costs can come and how to read invoices.

Backups simply explained for seniors. Learn what backups are, how to check if they're active and why they can save your website.

Check in 4 simple steps if your website is safe. Learn to recognize the padlock, check backups and spot suspicious emails.

Need help with your hosting? Learn when to call or email, what information to have ready and what to expect from support.

Is your website suddenly not accessible? Don't panic. This checklist helps you step by step to solve the problem or find the right help.

You ordered hosting. Now what? This guide explains step by step what happens in the first 24 hours and what you need to do.

Calling a hosting provider soon? These 10 questions help you be well prepared. Print the list and check off what you want to know.

Want to choose hosting but don't know what to look for? These 5 practical checkpoints help you find a reliable hosting provider.

Learn how to set up email forwarding to automatically redirect messages to another address.

Learn how to set up professional email on your own domain. From choosing provider to configuring DNS.

Learn what SPF, DKIM and DMARC are and why they are essential for email deliverability and security.

Step-by-step guide for migrating business email. From preparation to completion without losing email.