Email hosting explained: what you need to know
Last updated: 10 December 2025
Email hosting explained
Most web hosting packages include email hosting. But what exactly is it and why is it important for your business?
What is email hosting?
Email hosting is a service that allows you to create email accounts on your own domain name. Instead of info@gmail.com you can use info@yourbusiness.com.
Why professional email is important
Credibility
Email from your own domain looks more professional than free services like Gmail or Hotmail.
Brand recognition
Every email you send reinforces your brand name.
Trust
Customers trust info@company.com more than john123@gmail.com.
Privacy
Your data is on your own hosting, not with big tech companies.
What do you get with email hosting?
Email accounts
- Number of accounts (often 10-100+)
- Own choice of names (info@, sales@, support@)
- Forwarding to personal email possible
Storage space
- Typically 1-10 GB per mailbox
- Often shared pool (e.g. 50 GB total)
Webmail access
- Login via browser (like Gmail)
- Access your mail everywhere
IMAP/POP3/SMTP
- Use in mail apps (Outlook, Thunderbird, Apple Mail)
- Also on your phone
Spam & virus protection
- Automatic filtering
- Malware protection
Email protocols explained
IMAP (recommended)
- Mail stays on server
- Synchronizes between devices
- Safer than POP3
POP3
- Downloads mail locally
- Removes from server (optional)
- Older technology
SMTP
- For sending mail
- Works with IMAP/POP3
What does email hosting cost?
With web hosting, email is usually free included!
If you only want email (without website):
- Basic email hosting: âŦ1-5 per month
- Google Workspace: âŦ5.75-17 per user/month
- Microsoft 365: âŦ5-21 per user/month
Limitations of free email hosting
Watch out for these things:
Sending limitations
Many hosts limit emails per hour (e.g. 100-500/hour) to prevent spam.
Storage space
Often limited to 1-5 GB per mailbox.
Support
With cheap hosting often less good email support.
Deliverability
Shared IPs can have blacklist problems.
Setting up email accounts
Most hosting providers offer:
- AutoConfig/AutoDiscover - Automatic setup in Outlook/Thunderbird
- Step-by-step guides per mail client
- Webmail as backup option
You need:
- Incoming server: mail.yourdomain.com (IMAP/POP3)
- Outgoing server: mail.yourdomain.com (SMTP)
- Username: Often your full email address
- Password: Chosen during creation
Google Workspace vs hosting email
Benefits Google Workspace
â Professional Gmail interface â 30 GB+ storage â Google Drive, Docs, Calendar â Excellent deliverability â Powerful spam filtering
Benefits hosting email
â Free with web hosting â Unlimited aliases â No per-user costs â Privacy (not with Google)
Advice: For small websites hosting email is fine. For teams of 5+ people Google Workspace is often better.
Tips for email security
- Use strong passwords - Minimum 16 characters
- Enable 2FA if possible
- Use SSL/TLS always (port 993/465)
- Update regularly your passwords
- Backup your email locally or externally
SPF, DKIM & DMARC
These are DNS records that make your email safer and more reliable:
- SPF: Which servers can send email on behalf of your domain
- DKIM: Digital signature for your emails
- DMARC: Policy for rejecting fake emails
Most hosting providers help set these up.
Popular email clients
Desktop
- Microsoft Outlook - Windows/Mac
- Apple Mail - Mac
- Thunderbird - Free, all platforms
Mobile
- Gmail app - Also works with IMAP accounts
- Outlook app - Good for business
- Apple Mail - iPhone/iPad
- BlueMail - Cross-platform
Email aliases vs accounts
Account: Real mailbox with storage and login credentials Alias: Forward address without own mailbox
Example:
info@company.com(alias) â forwards tojohn@company.com(account)sales@company.com(alias) â forwards tojohn@company.com(account)
This way you have multiple addresses with 1 mailbox!
Frequently asked questions
Q: Can I continue using my Gmail? A: Yes! Forward email to your Gmail, or receive in Gmail via IMAP.
Q: What if I need more storage? A: Upgrade your hosting, or switch to Google Workspace.
Q: Will I lose my email when changing hosting? A: No, if you first download them locally (IMAP) or export.
Q: How many email accounts do I get? A: Depends on your package, often 10-100+ accounts.
Compare email hosting
Want to know which hosting providers offer the best email capabilities? View our hosting comparison where we also compare email features.
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