Cancel Hosting and Migrate: Complete Guide

When should you cancel hosting?

There are several reasons to cancel hosting and migrate:

• Slow loading times
• Poor customer service
• Too expensive for what you get
• Frequent downtime
• Your website has grown and needs better hosting

Preparation is important

Before canceling your hosting, you must first choose a new provider and prepare everything.

Step 1: Choose a new hosting provider

Check our hosting comparison and look for:

• Price-quality ratio
• Uptime guarantee (minimum 99.9%)
• SSD storage for faster performance
• Free website migration service
• Quality support

Step 2: Create a backup

IMPORTANT: Always create a full backup before you start!

Via cPanel or Plesk:

1. Log in to your current hosting
2. Go to Backup Manager
3. Download a full backup (files + database)
4. Store it safely on your computer

Via plugin (WordPress):

• UpdraftPlus
• All-in-One WP Migration
• Duplicator

Step 3: Check your cancellation period

Check your current contract:

• Notice period: often 1 month
• Contract end date: prevent automatic renewal
• Refund: some providers refund money for early cancellation

The migration process

Step 4: Order new hosting

1. Choose a suitable package at your new provider
2. Order WITHOUT domain name (you already have one)
3. Ask if they offer free migration

Many providers like TransIP and Vimexx offer free migration service.

Step 5: Migrate your website

Option A: Free migration by provider

Most modern hosting providers offer free migration:

1. Open a support ticket with your new provider
2. Give access to your old hosting (temporarily)
3. They migrate everything for you

Option B: Migrate yourself

For advanced users:

1. Upload your backup to the new hosting
2. Import the database
3. Adjust database credentials in wp-config.php
4. Test your website on temporary URL

Read our detailed website migration guide for more information.

Step 6: Adjust DNS

Note: Only do this when your website works completely on the new hosting!

1. Log in to your domain name registrar
2. Change the nameservers to your new hosting provider
3. Or adjust the A-record to the new IP address

Propagation time: DNS changes can take 24-48 hours.

Step 7: Test everything

Check after DNS change:

• All pages load correctly
• Images are displayed
• Contact forms work
• Email still works
• SSL certificate is active

Cancel hosting with old provider

Only cancel when everything works 100%!

Cancellation per provider:

TransIP: Via control panel under "My Services" Vimexx: Email to support@vimexx.nl Hostnet: Via customer portal mijn.host: Open support ticket

Get proof

• Request confirmation of cancellation by email
• Keep the confirmation
• Screenshot the cancellation date

Keep your backup for another month

Only permanently delete your old hosting when:

• Your new site runs problem-free for at least 1 month
• All emails are received correctly
• There are no unexpected problems