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Migrating from Serveo

Ready for a new hosting provider? Here you'll find everything you need to know to smoothly migrate your website from Serveo to a better option.

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Why leave Serveo?

People choose to leave Serveo for various reasons:

  • Higher prices after the initial period
  • Slow loading times or frequent downtime
  • Poor or slow customer service
  • Limited features or outdated technology
  • Website outgrows current package

Cancellation notice and terms

Watch out for the notice period

Always check your contract before cancelling. Most hosting providers require a notice period of 1-3 months.

How to cancel with Serveo?

  • Via the support ticket system
  • In your account dashboard

Always request confirmation of your cancellation

Exporting data from Serveo

Before you migrate, you need to download all your data from Serveo. Here's how:

Download files

  1. 1 Log in via FTP (use FileZilla or Cyberduck)
  2. 2 Find FTP credentials in your Serveo dashboard
  3. 3 Download all files from the /public_html or /www folder
  4. 4 Keep a local backup on your computer

Export database

  1. 1 Open phpMyAdmin in your Serveo dashboard
  2. 2 Select your database
  3. 3 Click "Export"
  4. 4 Choose "Quick" and SQL format
  5. 5 Download the .sql file

Export email

If you host email with Serveo, export your emails via IMAP before cancelling.

DNS preparation

Before migrating, it's important to understand your DNS settings:

Check your current DNS

  • Log in to your domain registrar (often the same as hosting, but not always)
  • Note your current nameservers
  • Note your A-record (IP address)

Tip: lower your TTL

Set your DNS TTL to 300 seconds (5 minutes) 24-48 hours before migration. This makes the switch faster.

Better alternatives to Serveo

These providers offer comparable or better hosting, often with free migration:

Theory7

Free migration service

From €0,49/mo

View Theory7

Hostinger

Free migration service

From €2,99/mo

View Hostinger

Vimexx

Free migration service

From €0,45/mo

View Vimexx
Compare all hosting providers

Complete migration checklist

Follow these steps to safely migrate your website from Serveo:

Frequently asked questions

How long does it take to migrate from Serveo?
An average website migration takes 1-3 days. If your new provider offers free migration, they usually handle it within 24-48 hours. If you do it yourself, it depends on your site size and experience.
Will my website be offline during migration?
No, with a proper migration, downtime is minimal. Your site stays online on Serveo while the new host sets everything up. Only when everything works on the new server do you change the DNS. The switch takes a few hours, but your site remains accessible.
Can I keep my domain when migrating from Serveo?
Yes, your domain is yours and you can always keep it. You can leave your domain with Serveo and only migrate the hosting, or you can also transfer your domain to your new provider.
What happens to my emails during migration?
If you host email with Serveo, you need to migrate your emails to your new provider. Most hosting providers help with this. In any case, make a backup of important emails before you start.
Should I cancel with Serveo first?
No, do NOT cancel before your migration is complete! Wait until your website fully works on the new host and your emails are migrated. Only then can you cancel with Serveo. Watch the notice period.

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