ONE.com Review 2026: Honest Opinion & Experience
ONE.com review: affordable hosting with website builder
ONE.com is an international hosting provider that is very popular in the Netherlands and the rest of Europe. With their all-in-one packages that combine hosting, domains, and a website builder, they target beginners and small businesses. In this review, we examine whether ONE.com is the right choice for your website.
About ONE.com
ONE.com is originally a Danish company founded in 2002. They now have millions of customers worldwide and are one of the larger hosting providers in Europe.
Key facts:
- Founded in 2002 in Denmark
- Millions of customers worldwide
- All-in-one packages with website builder
- Free SSL with all packages
- 15-day money-back guarantee
- 24/7 support via chat and email
With a Trustpilot score of 4.3/5 based on nearly 23,000 reviews, ONE.com is one of the most reviewed hosting providers in the world.
Packages and pricing
ONE.com offers four web hosting packages, all with unlimited bandwidth and website builder included.
Beginner - from €0.99/month (intro price)
The cheapest entry package for simple websites.
| Feature | Specification |
|---|---|
| Storage | 50 GB SSD |
| Bandwidth | Unlimited |
| Websites | 1 |
| Included | |
| SSL | Free |
| Website Builder | Yes |
| WordPress | Yes |
Note: the regular price after the first year is significantly higher
Suitable for: Personal websites, hobby projects, first website
Explorer - from €4.99/month (intro price)
More space for growing websites.
| Feature | Specification |
|---|---|
| Storage | 100 GB SSD |
| Bandwidth | Unlimited |
| Websites | 1 |
| Included | |
| SSL | Free |
| Website Builder | Yes |
| WordPress | Yes |
| Backups | Extended |
Suitable for: Small business websites, blogs with more content
Enthusiast - from €7.99/month (intro price) ⭐ Popular
The most chosen package with good balance between price and features.
| Feature | Specification |
|---|---|
| Storage | 200 GB SSD |
| Bandwidth | Unlimited |
| Websites | 5 |
| Included | |
| SSL | Free |
| Website Builder | Yes |
| WordPress | Yes |
| Staging environment | Yes |
Suitable for: Multiple websites, small webshops, growing businesses
Guru - from €9.99/month (intro price)
The most comprehensive package for demanding users.
| Feature | Specification |
|---|---|
| Storage | 750 GB SSD |
| Bandwidth | Unlimited |
| Websites | 10 |
| Included | |
| SSL | Free |
| Website Builder | Yes |
| WordPress | Yes |
| Staging environment | Yes |
| Priority support | Yes |
Suitable for: Web designers, agencies, multiple client projects
ONE.com features
Website Builder
One of ONE.com's strongest points is the built-in website builder:
- Drag-and-drop interface
- More than 150 templates
- Mobile-responsive designs
- No technical knowledge needed
- E-commerce functionality available
The website builder is ideal for beginners who want to quickly create a professional-looking website without writing code.
WordPress support
In addition to the website builder, ONE.com also supports WordPress:
- One-click WordPress installation
- Automatic updates (optional)
- Staging environment for testing
- WordPress-specific optimizations
Automatic backups
All packages include automatic daily backups:
- Daily automatic backups
- Restorable up to 7 days back
- Easy to restore via control panel
E-commerce features
ONE.com offers e-commerce capabilities:
- Integration with PayPal and Stripe
- Accept online payments
- Product catalog management
- Order processing
Security
- Free SSL certificates for all domains
- HTTPS automatically configured
- SSD storage for speed and reliability
Strengths of ONE.com
1. Very low entry price
ONE.com offers one of the lowest introductory prices on the market. With packages from €0.99/month, it's very accessible to get started.
2. All-in-one solution
You get hosting, domain, website builder, email, and SSL all together. No hassle with linking separate services.
3. User-friendly
The control panel and website builder are designed for beginners:
- Intuitive interface
- Clear step-by-step guidance
- No technical knowledge required
- Good documentation and tutorials
4. Good speed
ONE.com performs surprisingly well in terms of speed:
- Time to First Byte under 200ms in many locations
- SSD storage standard
- Optimized server infrastructure
5. Extensive support
Customer service is available 24/7:
- Live chat support
- Email support
- Extensive knowledge base
- Support in Dutch
6. Many templates
With more than 150 website templates, you can quickly build a professional website without designing.
7. Good Trustpilot score
With 4.3/5 stars based on nearly 23,000 reviews, ONE.com has proven to be reliable.
Weaknesses of ONE.com
1. Significant price increase after first year
This is ONE.com's biggest disadvantage. The tempting introductory prices only apply to the first period. Upon renewal, prices can be up to 3x higher.
Many Trustpilot customers complain about unexpected price increases from €50 to €185 per year.
2. No phone support
Unlike some Dutch competitors, ONE.com doesn't offer phone support. Only chat and email are available.
3. Short money-back guarantee
With only 15 days money-back guarantee, you have less time to test the service than with competitors (who often offer 30 days).
4. No free migration
ONE.com doesn't offer free help with moving your existing website. You have to do it yourself or pay extra.
5. No CDN
There's no Content Delivery Network included, which can limit speed for international visitors.
6. No uptime guarantee
Notably, ONE.com doesn't communicate a specific uptime guarantee, which is industry standard.
7. Limited developer features
For developers, ONE.com lacks some modern features:
- No SSH on lower packages
- No Git integration
- Limited PHP configuration options
- No Node.js or Python support
Customer service experience
ONE.com scores a 4.3 on Trustpilot based on 22,975 reviews. This is an impressive number of reviews.
What customers appreciate:
- Friendly and knowledgeable staff
- Fast response times via chat
- Patient with beginners
- Multiple support channels available
- Support in Dutch
Criticism:
- Significant price increases upon renewal
- Cancellation procedure can be complex
- No phone support
- Some report slow websites
With 15+ years of loyal customers, there's clearly a foundation of satisfaction, but price increases are a recurring criticism.
Speed and performance
We tested ONE.com with a standard WordPress installation:
| Test | Result | Rating |
|---|---|---|
| Time to First Byte (TTFB) | 195ms | Good |
| Homepage load time | 1.4 sec | Good |
| Largest Contentful Paint | 2.0 sec | Average |
| PageSpeed score (mobile) | 80/100 | Good |
| PageSpeed score (desktop) | 90/100 | Good |
ONE.com performs above average in terms of speed, especially given the low prices. The SSD storage and optimized servers make the difference.
Comparison with competitors
| Provider | TTFB | PageSpeed |
|---|---|---|
| ONE.com | 195ms | 80/100 |
| Antagonist | 180ms | 85/100 |
| Hostnet | 220ms | 78/100 |
| TransIP | 195ms | 82/100 |
ONE.com holds its own against Dutch competition.
Control panel and ease of use
ONE.com uses its own control panel specifically designed for their services:
Advantages:
- Very clear and modern
- Integrated website builder
- Simple domain and email management
- One-click installers
- Mobile-friendly interface
Disadvantages:
- Different from standard cPanel
- Fewer advanced options
- Limited flexibility for developers
For beginners, ONE.com's control panel is excellent. It's one of the most user-friendly on the market.
Who is ONE.com suitable for?
Ideal for:
- Absolute beginners: Website builder makes it easy
- Small budgets: Very low entry prices
- Quick start: All-in-one without hassle
- Personal websites: Fine for blogs and portfolios
- Small businesses: Who want a simple online presence
Less suitable for:
- Developers: Lacks SSH, Git and modern tools
- Large webshops: Better a specialized e-commerce host
- Who wants phone support: Only chat and email
- Long-term budget planning: Price increases can surprise
- Who demands uptime guarantee: No SLA available
Alternatives to ONE.com
| Provider | Starting price | USP | Review |
|---|---|---|---|
| Antagonist | €5.55/month | LiteSpeed + Redis | Read review |
| Hostnet | €4.99/month | Phone support | Read review |
| TransIP | €4.99/month | Own platform | Read review |
| Vimexx | €2.99/month | Budget | Read review |
Also check our comprehensive comparison to make the best choice.
Frequently asked questions
Is ONE.com reliable?
Yes, ONE.com has existed since 2002 and has millions of customers. With a 4.3/5 Trustpilot score based on nearly 23,000 reviews, it's a reliable provider.
What does ONE.com cost after the first year?
Regular prices can be up to 3x higher than the introductory price. Always check the renewal price before buying.
Does ONE.com have Dutch support?
Yes, support is available in Dutch via chat and email, 24/7.
Can I migrate my website to ONE.com?
Yes, but ONE.com doesn't offer free migration service. You have to do it yourself or pay extra.
Is ONE.com suitable for WordPress?
Yes, ONE.com supports WordPress with one-click installation and staging environments on higher packages.
Does ONE.com offer e-commerce?
Yes, you can build a webshop with the website builder and accept payments via PayPal and Stripe.
Does ONE.com have a money-back guarantee?
Yes, but only 15 days. This is shorter than the usual 30 days with other providers.
Our verdict
ONE.com earns a 7.5/10. It's an excellent choice for beginners who want to start quickly and cheaply with their first website. The website builder is one of the best on the market and the speed is surprisingly good for the price.
Strengths summarized:
- Very low entry prices
- Excellent website builder for beginners
- Good speed and uptime
- All-in-one solution
Key considerations:
- Significant price increase upon renewal
- No phone support
- Short money-back guarantee (15 days)
- Lacks developer features
The main consideration is whether you're willing to pay the higher renewal price. If you're a beginner who wants to get online quickly, ONE.com is a fine choice. For long-term and growth, there are better options.
Recommended package: Enthusiast offers the best balance with 200 GB storage, 5 websites, and staging environment.
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