Alternatives to Zendesk
Zendesk is a powerful enterprise helpdesk, but the price per agent has increased significantly. These alternatives offer similar functionality for less money.
Freshdesk
Best choice PremiumFreshdesk offers modern helpdesk software with a free plan for small teams with ticketing, automation and multichannel support.
Intercom
Intercom is a conversational platform combining sales, marketing and support with live chat, bots and in-app messaging.
Help Scout
Help Scout is helpdesk software that feels like email with shared inbox, knowledge base and live chat for personal service.
Crisp
Crisp is an all-in-one customer service platform with live chat, chatbots, knowledge base and CRM with generous free plan.
Trengo
Trengo is a Dutch omnichannel inbox for customer service combining WhatsApp, email, social media and chat in one inbox.